Welcome to Wear Basics! These Terms and Conditions govern your use of our website wear-basics.com and your purchases from our store. By accessing our site and making a purchase, you agree to these terms. Please read them carefully.
At Wear Basics, we’re committed to providing high-quality, sustainable essentials with a straightforward shopping experience. These terms are designed to protect both you and us, ensuring a positive relationship with our community.
1. Acceptance of Terms
By accessing and using the Wear Basics website (wear-basics.com), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.
2. User Obligations and Responsibilities
As a user of our website, you agree to:
- Provide accurate, current, and complete information when making a purchase
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized use of your account
- Use the website only for lawful purposes
- Not reproduce, duplicate, copy, or resell any part of our site without permission
- Not engage in any activity that could damage, disable, or impair our website’s functionality
3. Products and Services Description
Wear Basics offers high-quality, timeless essential clothing items including:
- Clothing
- Dresses
- Leggings
- Socks
- T-shirts
We strive to present our products as accurately as possible through photographs and descriptions. However, please note that actual colors may vary slightly due to monitor settings and lighting conditions during photography.
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
4. Orders and Payment Terms
Order Process
When you place an order, you will receive an acknowledgment email. This is not an acceptance of your order, but confirmation that we’ve received it. Acceptance of your order occurs when we send a shipping confirmation email.
We reserve the right to refuse or cancel any order for reasons including but not limited to: product availability, errors in product description or price, or suspected fraud.
Pricing
All prices are listed in US dollars. While we strive for accuracy, occasionally errors may occur. If we discover an error in pricing, we will contact you to confirm whether you wish to proceed at the correct price or cancel your order.
Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed at the time of order. By providing payment information, you represent that you have the right to use the payment method.
5. Shipping and Delivery
We ship globally, excluding some parts of Asia and remote regions. All orders are processed within 1-2 business days before shipping.
Shipping Options
We offer two shipping methods:
- Standard Shipping: Shipped via DHL or FedEx. Delivery within 10-15 business days after shipment. Shipping fee: $12.95.
- Free Shipping: Available on orders over $50, shipped via EMS. Delivery within 15-25 business days after shipment.
Once your order ships, you will receive a confirmation email with tracking information.
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by customs, weather, or other factors beyond our control.
6. Returns and Exchanges
We want you to love every Wear Basics item you order. If something isn’t quite right, we offer returns and exchanges within 15 days of your order’s delivery date.
Eligibility Requirements
To be eligible for a return or exchange, items must be:
- Unworn and unwashed
- In original condition
- Have all original tags attached
Special Policy for Socks
For health and hygiene reasons, we cannot accept returns or exchanges on socks unless they are defective or we sent the incorrect item.
Return Process
To initiate a return or exchange:
- Email us at [email protected] within 15 days of receiving your order
- Wait for our response with a Returns Authorization Number and shipping address
- Pack the item securely and ship it to the address we provide using a trackable method
You are responsible for the return shipping costs and for the item until it reaches us.
Refunds
We process returns within 5-7 business days of receiving them. Refunds are issued to the original payment method. Please note that original shipping costs are non-refundable.
After processing, please allow 5-10 business days for the refund to appear on your statement, depending on your financial institution.
For exchanges, we cover standard shipping to send your new item.
7. Intellectual Property
All content on the Wear Basics website, including text, graphics, logos, images, and software, is the property of Wear Basics or its content suppliers and is protected by international copyright and intellectual property laws.
You may not reproduce, distribute, modify, or republish any content from our site without our prior written consent. The Wear Basics name and logo are trademarks of our company.
8. Privacy Policy
Your privacy is important to us. Please refer to our separate Privacy Policy for information on how we collect, use, and protect your personal data.
9. Limitation of Liability
Wear Basics shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:
- Your use or inability to use our services
- Any unauthorized access to or use of our servers and/or any personal information stored therein
- Any interruption or cessation of transmission to or from our service
- Any bugs, viruses, or similar that may be transmitted through our site
Our total liability to you for any claim arising out of or relating to these terms or our services shall not exceed the amount you paid to us in the last six months.
10. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of the State of New York, without regard to its conflict of law principles.
Any dispute arising from these terms shall be resolved through good faith negotiations between parties. If such negotiations fail, the dispute shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
11. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site after changes constitutes acceptance of the modified terms.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Wear Basics Store
2457 West Virginia Avenue
Greenfield Ctr., US 12833
Email: [email protected]
Thank you for taking the time to read our Terms and Conditions. We value your trust in Wear Basics and are committed to making your experience positive, sustainable, and simple.
The Wear Basics Team
